Call us Free on - 0330 999 7000



We are a trusted, experienced, proven and qualified provider of Fire and Security systems, services and products across a broad spectrum of Fire and Security Industry disciplines viz.; Electronic Security, Fire Detection & Aspiration, Static Guarding, Keyholding & Response services, Systems Remote Monitoring (24hrs per day, 7 days per week, 365 days per year)

#pedigree #itswhatwedo #industrysbestkeptsecret #serviceexcellence #systemsexcellence #putustothetest

Pur-pose (n)

the object toward which one strives or for which something exists; an aim or a goal

IVP will be recognised as the UK’s number one privately owned security/fire provider. All Company disciplines will be viewed with this conviction and purpose.

Ser-vice (v)

the action of helping or doing work for someone:

Static Guarding Services,
Mobile Patrol, Keyholding & Response Services,

Electronic Security Services;
Alarms, CCTV, Access Control – Design, Install & Maintenance,

Fire Prevention Services;
Alarms, Suppression, Appliances – Design, Install & Maintenance,

24hrs per day, 7 days per week, 365 days per year Monitoring Services;
Fire and Security Alarms, CCTV, Access Control, Vehicle/Asset Tracking & Lone Worker.

Se-cu-ri-ty (n)

freedom from risk or danger safety, freedom from doubt, anxiety, or fear, confidence, something that gives or assures safety


Contract Spearheaded by an IVP Senior Executive

Key Performance Indicators (KPIs) & Service Level Agreement (SLA)

On-site Oversight/Supervision, liaison with Lead Design Architect/Control Room & direct link to Contract Executive

Engineer/Staff Performance Assessments – in line with KPIs & SLA

Flexibility towards change – as assignment/customer requirements change

Ethos:-Systems and Service Excellence, no compromise


Approach to Service Delivery

TUPE – Staff Selection – SIA Training & License

Initial Company Written Examination

IVP Induction & Basic Job Training & Certificate

On-site Training & Training Record

Further Company Written Examinations & Certificates

External Courses & Qualifications

Employee Assessment Programme – (Refresher Training & Exams)

Staff Welfare, Benefits & Discipline

IVP Management Visits

Communication & Real Time Information (RTI) Application

Staff Care Reports

Planned & Structured IVP to customer liaison

Total understanding of IVP’s expectations and each customer’s needs.

Staff Selection

Dual Way Communication Process;

WinSims/Gallinet – People Hours Application;

On-site Supervision;

External Supervision – Care Reports, Site Visit Reports & ISO 9001 Reports;

Operational Support Team;

Operations Manager;

Operations Director/Contract Executive – KPIs & SLA;

ISO 9001 Documentation – Audits, Customer Surveys;

Managing Director;

Monitoring of Service Delivery